About Seasonal Privileges

Seasonal Privileges is our curated promotions page for selected furniture pieces in Singapore — designed to help you furnish with confidence while enjoying limited-time benefits. Each season, we allocate a limited number of privilege sets across eligible sofas and recliners, solid wood beds, custom bunk beds, tatami storage beds, and custom solid wood chairs, including complimentary gifts and special set pricing on selected mattress pairings.

To keep eligibility accurate and ensure availability, all Seasonal Privileges are confirmed in showroom. Allocation is limited: once the season’s sets are taken, the privilege closes even if the season continues. Below are the most common questions about eligibility, redemption, and availability.

Frequently Asked Questions 

1. How do I redeem Seasonal Privileges?
   Seasonal Privileges are confirmed in our showroom. Bring your shortlisted models and our team will verify eligibility and secure the privilege set while allocation lasts.

2. Which products are eligible for each privilege?
   Eligibility is model-specific. Please refer to the product page or check with our showroom team for confirmation before purchase.

3. What does “limited allocation” mean?
   Each privilege comes with a limited number of gift/add-on sets. Once the allocation is taken, the privilege closes even if the season is ongoing.

4. Can I choose the gift design/colour (side table / mattress / chair)?
   Gift selection is subject to availability and may vary by allocation. Our team will confirm options in showroom at the point of redemption.

5. Can these privileges be combined or stacked?
   Unless stated otherwise, privileges are not stackable. Our team will advise the best applicable privilege for your selected items.

6. What if the gift item is out of stock?
   If an allocation is fully taken, the privilege closes. Where available, a substitute of similar value may be offered at our discretion.

7. Do special price spotlights have limited sets too?
   Yes. Spotlights are typically limited batches (selected colours/sizes). Once taken, the spotlight closes.

8. Is delivery and assembly included?
   Delivery and assembly terms depend on the item and order value. Our team will confirm the applicable arrangement in showroom.

9. Can I reserve an allocation before I visit?
   Allocations are secured upon confirmation in showroom. If you’re deciding, message us with your shortlist and we’ll advise current availability.

10. Are gifts and privilege items exchangeable or refundable?
    Gifts and privilege items are typically not exchangeable for cash. Return/exchange treatment follows our standard policy and will be explained at redemption.

Terms & Conditions

• Seasonal Privileges are confirmed and redeemed in showroom.
• Valid for selected models only; eligibility is order-specific.
• Limited allocation applies; privileges close once sets are taken.
• Gifts/add-ons are subject to availability; substitutions may apply at our discretion.
• Unless stated otherwise, privileges are not stackable with other promotions.
• Gifts/add-ons are not exchangeable for cash.
• Special price spotlights are limited batches (selected colours/sizes).
• Final interpretation and allocation confirmation remains with the company.